Please read these terms and conditions (“Terms and Conditions”) carefully. By using this Web site, you agree to be bound by the Terms and Conditions described below. If you do not agree to all of these terms, please do not use this Web site or make any purchase from it. These Terms and Conditions govern your use of, and any purchase from, the Belgiumdiamonds.net website, and constitute an agreement between you and Belgium Diamonds BVBA. Belgium Diamonds BVBA reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of this site at any time, and in its sole discretion. Any changes or modification will be effective immediately upon posting of the revisions on this site. Your continued use of this site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of this site. If you do not agree to the amended terms, you must stop using this site.
We offer the following payment methods:
Master and Visa Cards only 3d secure. (3% processing charge is applied).
Bank Cards (1.5% processing charge).
Transactions are limited to 1200 euro. (5% processing charge is applied).
Bank wire payments are accepted on all orders. (No processing charge).
mechelse steenweg 142
2018 antwerp belgium
Belgium Diamonds BVBA
Hoveniersstraat 2, ADC Building
B-2018 Antwerp, BELGIUM
21% VAT will be added to European Union Customers (Shipping and Billing Addresses are within EU country). Customers outside of the European Union (Shipping and Billing Address are non-EU country) are free of this charge and will not be charged 21% VAT.
Shipping Cost Policy
Fully insured shipping within the EU is free on all orders. For orders over 2000 euro in value (ex vat) your order will be delivered within 1-3 working days express door-to-door insured courier. For all orders under 2000 euro (ex vat) your order will be delivered within 3-9 business days.
Shipment on purchases under 2000 euro to Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Greece, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, UK can be upgraded to Priority Shipping for 30 euro charge to:.
Shipment on purchases under 2000 euro to Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Romania, Slovakia and Slovenia.
For shipping outside the EU region a supplementary charge will be added. This charge will be confirmed with customer before shipment.
Our shipments are fully insured.
Cancellation and Return Policy
Belgium Diamonds offers customers a 14 day cancellation and return policy. If you wish to cancel or return your purchase, send an email to us with order id number and description and we will guide you through the cancellation and return process. Due to the fluctuation of the Diamond Markets, Belgium Diamonds will subtract 20% of the purchase amount (minimum 150 euro) for processing, handling and market fluctuations from the reimbursement amount. Reimbursement on certain diamonds may take up to 90 days (if you want to know if the diamond you purchased is in the 90 day refund category please send us email with diamond ID before purchase).
Special Diamond Orders and Custom Design
Deposit of 35% will be charged when you place a special diamond order or request a custom designed product. This deposit will not be reimbursed if order is cancelled or returned.
“On Hold” Deposits
“On hold” deposits to guarantee jewelry and/or stone availability will not be reimbursed in case of cancellation of the purchase by the customer.
All purchases are subject to the final approval of Belgium Diamonds BVBA.
If the item (items) purchased is not available Belgium Diamonds will offer a replacement item. If the customer does not accept the replacement item, customer will receive a 100% payment refund.
If display price and/or features are erroneous due to technical or administrative issue, Belgium Diamonds has the discretion to refuse the purchase. Customer will receive a 100% payment refund.
I just bought a gift of a pair of diamond solitaire earrings. They were delivered to me in the US 2 days after they were sent, and they are stunning. They are full of color and sparkle. It was very easy working with Belgium Diamond, and I would definitely purchase from them again.
I bought my engagement ring at Belgium Diamonds and I was very satisfied both of the service and the price (!).
They took all the time required to explained to me the different kinds of diamonds, their differences and how they are priced.
Then we chose together the ring to make it truly unique.
Price wise, I compared with the other shops in the area and I definitely got the best value for money.
Diamond delivered with a certificate.
A strong go for anyone looking for stones.
Time was of the essence and Alain was very reactive to step in and professionally advised me on which diamond would look the best in the jewel i wanted to buy. He explained to me with patience what were the best options in terms of price and quality and he executed the order in a timely manner ! A great experience all along. I trust i will work with him again!
It was wonderful experience to buy a diamond on internet from a very professional company. They were prompt to answer to any request. The web site is excellent giving all information a non professional jeweller can understand. The choice is very very large and I bought exactly what I wanted. Also the shipment was very professional.
Belgium Diamonds was outstanding: As a first time buyer I appreciated their professionalism, expertise, and quality to match the prices. Highly recommended. I received my matching white and black tennis bracelets 8 days after I ordered in Louisville Ky.
I was looking for an engagement ring for the past two weeks.
I had a few options and I was told 2-3 weeks in every case, until i got to Belgiumdiamonds.
I was already expecting the same lead time,
but everything changed after i sent them an e-mail and spoke with Henry the following morning.
Ring ready in 2 days and it arrived in the USA 3 days later.
They deserve five stars and definitely recommend for anyone expecting for the best diamond prices and fast delivery.
I will come back for additional diamonds.
Alain and Belgium Diamonds were absolute best when buying a tennis bracelet. He gave me all the assistance I needed throughout the process. He took the time to explain to me about the diamonds and was great in making sure the bracelet arrive on time for Mothers Day with a personal courier.. Very happy with Belgium Diamonds and strongly recommend the company.